BML Information Technology staff support an array of network services for faculty, staff, students and visitors, including file and print services, wired and wireless network access, managed patches and antivirus software. Learn more about our supported services in the BML IT Service Level Agreement (SLA).
BML IT Customer Service:
BML IT is the central point of contact for computing issues at BML. Through quality service, BML IT endeavors to enhance the capability and productivity of Lab personnel in support of the BML Mission.
Before seeking information technology support please review the BML IT Service Level Agreement and the common instructions webpage. Requests for computer installations, maintenance, problem resolution, system changes, or questions regarding any of the systems, technologies, or support listed in the SLA should be directed to:
North Wing Room W205B
Weekdays 8 AM to 5 PM
After hours requests will be handled according to Customer Service Priorities the next business day.
Accessing the BML network:
Many network services require credentials on the BML network for which clients will need a network login (account). Clients must meet the BML IT Computer Security Requirements before access will be granted. For assistance establishing BML network credentials and services, please contact BML IT staff.
All new users, please review the following: